Proper Behavior in Japanese Trains

The Japanese train system is internationally admired for its exceptional speed, efficiency, and punctuality. Visitors to Japan are often impressed by the trains. The Japanese take great pride in maintaining high standards for public transportation, and they are well known for their impeccable manners while using these services. Observing proper etiquette on public transportation is an important part of daily life in Japan, reflecting the country’s commitment to order and respect for others.

Before boarding, passengers should be mindful of a few important customs in the train station itself.

• One of the most noticeable rules is the flow of foot traffic. In most stations, signs or arrows indicate which side of the stairs or walkways to use. Following these directions helps ensure smooth movement through crowded spaces. Similarly, on escalators, there is a customary division of space. In Tokyo, people stand on the left and let others pass on the right, whereas in Osaka, the opposite is true. Even though official rules discourage walking on escalators, this custom is widely observed and helps maintain the flow of passengers.
• It is essential to remain aware of your surroundings. This means avoiding distractions, such as constantly looking at your phone, as it can lead to accidents or slow down the movement of others.
• When it’s time to board the train, passengers are expected to queue in an orderly fashion. Marked lines on the platform usually guide passengers into forming two neat lines. When the train arrives, these lines part to allow passengers on the train to exit quickly. Only after everyone has disembarked should people begin boarding the train. Cutting the line or pushing ahead is considered very rude and is strongly discouraged.

Once on board, a new set of etiquette rules apply.

• One of the most significant is maintaining a quiet environment. This is largely accomplished through mobile phone etiquette: phones should always be on silent mode, and phone calls are generally prohibited. Talking on the phone or playing loud media is not tolerated, as it disrupts the peaceful atmosphere. If you are traveling with others, it is fine to have a conversation, but this should be done in a low voice to avoid disturbing other passengers.
• Eating and drinking are generally not allowed on trains. It is uncommon to see anyone eating, especially if the food is messy or has a strong odor. The one exception to this rule is on the Shinkansen (bullet train), where eating is permitted.
• Passengers should be mindful of their personal space, especially when the train is crowded. Bags should be kept on your lap, in the overhead storage, or directly in front of you. Keeping your bag on the seat next to you or sprawling out in a crowded train is seen as inconsiderate.
• Respect priority seating. These seats are reserved for elderly people, pregnant women, and those with disabilities. While it is common for passengers to use these seats when they are not occupied, it is expected that they will give them up immediately if someone who needs the seat boards the train.

By following these guidelines, everyone can enjoy a smooth, quiet, and respectful experience while traveling on Japan’s highly efficient train system.